THE PROCESS

TEMPLATING • MANUFACTURING • INSTALLATION • AFTERCARE

Templating

Templates are required for all but the most straightforward jobs to ensure a good fit.

We make an accurate template for each top on site in moisture resistant MDF. This means that the customer is able to view and confirm on site all joint positions, sink and hob cut outs, shaping and breakfast bar/island overhangs well before the manufacturing process is begun. Although our method is slightly more time consuming than others used in the industry, we find that this is easily justified as it gives the customer an accurate idea of the final lay out and facilitates a pleasing end result.

Prior to templating, all units, undermounted sinks and fixed ranges (AGA’s etc.) must be securely set in place, with no temporary tops, connected taps, inset sinks or hobs in place, so that the surface is completely clear, just as it will need to be prior to installation.

Every cut out required in the finished top is marked on, or cut out of, the template. Therefore, all appropriate appliances must be available to our member of staff who is carrying out the survey.

Should walls not be perfectly straight, where necessary, the templates will be scribed to follow this to within an acceptable level of tolerance.

Once all sizes, details and queries are clarified, the templates are laid in place. In this way, the customer can approve the proposed lay out, and we can perform our own final check before the start of the manufacturing process.

Manufacturing

Slabs of the chosen material are selected from our stocks and inspected. These slabs are then cut and shaped to the templates using our computerised bridge saws, CNC machines and automatic edge polishers.

Many different shapes and sizes of edge details, sink cut outs, drainer grooves, recessed drainers and other finishing touches are meticulously added.

Each job is checked over after every stage of the process and hand finished by one of our team of skilled masons before a final inspection.

Installation

For 90% of our jobs, installation takes place just 5 working days from templating.

Each piece of stone is carefully lifted into place and then set to its correct position. Should any slight adjustments or alterations be necessary, these take place on site. Joints are levelled and glued together with a colour matched epoxy resin.

Undermounted sinks are sealed with silicone sealant, hobs, inset sinks and any other appliances are tried in their relevant cut outs.

If ordered, upstands and splashbacks are fixed to walls and made flush, jointed with the coloured epoxy, and a line of sealant put along their joint to the tops. Where walls are not straight, unsightly gaps are caulked, ready to be painted and made good.

The job is then given a final clean and check over, before being handed over to the client for completion by the other trades involved.

After Care

All customers are left with a care sheet and care kit if required. However, they are more than welcome to contact us either with any queries or for extra hints and tips on maintaining the fabulous look of their new worktops.

Should there be any problems whatsoever, we will sort them out to the best of our ability in the shortest time scale possible.

If it becomes necessary, we can return to reseal or give the tops a revitalising deep clean at a minimal cost. This is, however, rarely required due to the long lasting nature of our products.